NINJA WiFi USA

Reserve Now Reserve Now

From Reservation to Returning, in 5 Easy Steps!

24 hours a day, 365 days a year, serving you non-stop!!

We accept online reservation 24 hours a day on our website!
We provide two kinds of pick-up methods. You may pick up NINJA Wifi at airports in person or at specific places by delivery service.

The time required to process your reservation depends on how your router to be delivered.

Please check your schedule before reserving.
Reservation Deadlines

Reservation Cut-Off time Airport Counters Delivery Services
3 days before pick-up date ・All area
2 days before pick-up date ・Chubu Centrair International Airport
・Chitose International Airport
・Fukuoka International Airport
・Niigata International Airport
1 days before pick-up date ・Narita International Airport, Terminal 1
・Narita International Airport, Terminal 2
・Haneda Airport, International Terminal
・Kansai International Airport, Terminal 1
・Naha International Airport, Terminal 1
Pick-up Method Airport Counters Delivery Services
3 days before pick-up date ・All area
2 days before pick-up date ・Chubu Centrair International Airport
・Chitose International Airport
・Fukuoka International Airport
・Niigata International Airport
1 days before pick-up date ・Narita International Airport, Terminal 1
・Narita International Airport, Terminal 2
・Haneda Airport, International Terminal
・Kansai International Airport, Terminal 1
・Naha International Airport, Terminal 1

To see more details about the online application, please click here.

Pick up your WiFi router at airport counters or by delivery services

You can choose to pick up your WiFi router at airport counters or anywhere by delivery services.
Please note that airport counters and delivery services have different reservation cut-off time.

Please reserve as soon as possible.

【Pick-up at airport counters】

Zero handling fees
Most partnered airports in the industry!

NINJA WiFi routers can be picked up at all major airports in Japan.

【Pick-up using delivery services】

Only 5.10 USD shipping to anywhere in Japan

Your WiFi Router can be delivered to any Japanese address. You can pick a specific date and time period for delivery to fit your schedule

* For delivery orders, reservation deadline is 3 days before pick-up date at 3pm.

Pick up and Return at airport counters

When you opt to pick up or return routers at ar airports, please
arrive at the service counter within specified working hours.
Return boxes are placed at most of the airports. You can return the package beyond the working hours.

NINJA Wifi Airport map

Pick up and Return by Delivery Service

Returning shipping slip is included in the package for easier returns!

Pick-up by Delivery Services
Your WiFi Router can be delivered to any Japanese address.
You can also schedule the time the router to be picked up when checking in at your hotel.
Return by Delivery Services
A shipment slip from Yamato Transport, a local delivery company, will be given along with the router. The returning shipment can be processed at any Yamato affiliated convenience stores or at the Yamato counters located at various airports.

It works as soon as you get it!

You’ll get a small package, the content is as follow.

Package

①Bag

keeps the router and accessories, allowing you to carry around conveniently. Missing worry-free!

②User guide

Tells you how to set up pocket wifi routers, solutions to problems encountered and other information

③Charging cable and plug

④Ninja WiFi router

⑤Portable external battery (optional)

* Japan shopping coupons will be given occasionally

It is very easy to get started! Just follow simple steps shown as below.

Our staffs at airport counters will also help you with connecting your WiFi router.

Network name and password can be found at the back of a rounter.

How to connect NINJA WiFi?

*Network name and password can be found at the back of a rounter.

NINJA WiFi’s support teams are also here to help!
NINJA WiFi offers the most reassuring suppot. Our customer service centers are open every day!
If you have troube using the WiFi router, please feel free to contact us.

NINJA WiFi Call Center:
+81-50-5810-9632
(Business hours:9:00~21:00 ※Japan time zone)
(Chiness, English and Japanese applicable)

Pick up your WiFi router at airport counters or by delivery services

You can choose to return your WiFi router at airport counters or by delivery services.

【Return at airport counters】

Zero handling fees

Most partnered airports in the industry!

NINJA WiFi routers can be returned at all major airports in Japan.

【Return using delivery services】

Only 5.10 USD shipping to anywhere in Japan

A shipping slip will be included in your device kit. This shipping slip can be used in most convenience stores and all Yamato Transport counters throughout Japan.

Easy payment with credit cards

We only accept credit card payments.
Your credit card is charged at the moment you complete your reservation. All transactions is converted to currency suited to your credit card.
The payment date will be different depending on different card issuers policies.


【Supporting credit cards】

※In case of settlement using currency other than Japanese Yen, payment through both VISA and MASTER can be accepted.